Disclaimer

 

Copyright

All copyrights and other rights to the content of this website, i.e. all text, images, software, or information in other forms, belong to https://EarthFlag.store. Information on this site, regardless of the form in which it appears such as text or images, may not be modified, reproduced, transferred, or distributed without prior written consent. Due to  Earthflag Store’s interactivity and the ability for visitors to post, this site may contain links to other sites not affiliated with EarthFlag Store. EarthFlag Store is in no way liable for the content or use of those sites or for the consequences of visiting a site associated with them.

 

Visual material

While all photos on this site come from our photographers or have been used or reused with the consent of partners, a photo may end up on the site for which we have not received the express permission for publication. If this is the case, and if you would like to receive more information about it or see a change in our policy, please let us know at  info@EarthFlag.store

 

About our privacy policy

We only process data that we need for (improvement of) our services and we handle the information we collect about you and your use of our services carefully. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the service provided by  https://www.EarthFlag.store The effective date for the validity of these terms is 21/10/2020. With the publication of a new version, the validity of all previous versions ends. This privacy policy describes which information about you is collected by us, what this data is used for, and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data, how we protect your data from misuse, and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact for privacy matters, you will find the contact information at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it, what security techniques we use, and for whom the data is insightful.

Software for the webshop

Our web store was developed with software from WooCommerce. Personal data that you make available to us for the purposes of our services will be shared with this party. WooCommerce has access to your data to provide us with (technical) support, they will never use your data for any other purpose. WooCommerce is required to take appropriate security measures based on the agreement we have with them. These security measures include the application of SSL encryption and a strong password policy. WooCommerce uses cookies to collect technical information regarding to your use of the software, no personal data is collected and/or stored. WooCommerce reserves the right to share collected data within its own group to further improve its service. This is never personal data, only mass-statistics.

Web hosting and email

We use web hosting and email services from Versio. Versio processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata on the use of the services. These are not personal data. Versio has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Versio is required to maintain confidentiality under the agreement.

We have chosen Versio for our web hosting. Personal data that you make available to us for the purposes of our services can be shared with this party. Versio has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Versio is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures include the application of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss.

We host our web store on a server in-house. We have taken appropriate technical and organizational measures to prevent misuse and loss and corruption of data as much as possible. In any case, these security measures consist of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss.

Mailinglijsten

We send our e-mail newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every e-mail sent automatically via our website, you will see the ‘unsubscribe’ link. By clicking on this link, you can manually unsubscribe from our e-mails. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other Internet technologies that provide insight into whether emails are accessed and read. MailChimp reserves the right to use the above data to further improve their service and to share their research results with third parties in the context of service improvement.

Payment processors

Stripe

To handle (a part of) the payments in our online store, we use Stripe’s platform. Stripe processes your name, address and residence information and your payment details such as your bank account or credit card number. Stripe has taken appropriate technical and organizational measures to protect your personal data. Stripe reserves the right to use your data to further improve the service and to share (anonymized) data with third parties. In the case of an application for a deferred payment (credit facility), Stripe shares personal data and information relating to your financial position with credit rating agencies. All the above-mentioned safety measures relating to the protection of your personal data also apply to the components of Stripe’s services for which they engage third parties. Stripe does not keep your data for longer than permitted by the legal deadlines.

Reviews

WordPress

EXAMPLE: We collect reviews through the WordPress platform. If you leave a review via WordPress, you are required to provide your name and email address. WordPress shares this information with us so that we can link the review to your order. WordPress also publishes your name on its own website. In some cases, WordPress may contact you to provide an explanation of your review. In case we invite you to leave a review, we will share your name and email address with WordPress. They only use this data for the purpose of inviting you to leave a review. WordPress has taken appropriate technical and organizational measures to protect your personal data. WordPress reserves the right to engage third parties for the purpose of providing the service, for this, we have given WordPress permission. All the above-mentioned safety measures regarding the protection of your personal data also apply to the components of the service for which WordPress engages third parties.

Shipping and logistics

When you order a product from us, your address will (in most cases) be shared with ID&T Merchandise B.V. They do not share this information with third parties and only use this information to link your address to the product you ordered, so that your package can be delivered to you.

If you have ordered a product from us, your address details will be read by some employees of transport companies who take your package in hand in order to be able to deliver it successfully. We have no control over what these employees do with this information. Some postal companies include this data in their system to offer, for example, Track&Trace options. Most of our mail runs through DHL. We recommend you review DHL’s privacy policy if you want to know more about what happens with your address information during the shipping process.

 

Purpose of data processing

General-purpose of processing

We use your data exclusively for the purposes of our services. This means that the purpose of the processing is always directly related to the assignment we fulfill based on your demand. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you later, unlike your request, we will ask you explicitly for permission to do so. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all obligated to keep information secret under the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (e.g. your IP address, web browser, and operating system) is never personal.

Cooperation in tax and criminal investigations

Where appropriate, EarthFlag Store may be required by law to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data with a government agency, but we will oppose it within the possibilities offered by the law.

Retention periods

We will keep your data for as long as you are our client. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forgettable request. Due to applicable administrative obligations, we are required to keep invoices with your (personal) data, so we will keep this information for as long as the application period expires. However, employees no longer have access to your client profile and documents that we have produced because of your assignment.

Your rights

Under current Dutch and European law, you as a data subject have certain rights regarding the personal data processed by or on our behalf. Below we will explain what these rights are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known email address. If you wish to receive the data at another email address or for example by post, we will ask you to legitimize yourself. We keep an administration of processed requests, in the case of a forgotten request we administer anonymized data. All copies and copies of data are received in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of insight into personal data

You always have the right to view the data that we (have) processed that relate to your personal or that can be traced back to you. You can make a request to our privacy contact for privacy matters. You will receive a response to your request within 30 days. After your identity has been confirmed, your request will be granted and we will send you a copy of all data with an overview of the processors who have this data under us, indicating the category under which we have stored this data.

Right to restrict processing

You always have the right to limit the data that we (have) processed that relate to you personally or that can be traced back to you. You can make a request to our privacy contact for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to transferability

You always have the right to have the data that we (have) processed that relate to you personally or can be traced back to you, by another party. You can make a request to our privacy contact for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of any information about you that we have processed or have been processed by other processors or third parties on our behalf. Likely, in such a case, we will no longer be able to continue the service, because the secure linking of data files can no longer be guaranteed.

Right of objection and other rights

You have the right, where appropriate, to object to the processing of your personal data by or on behalf of EarthFlag Store. If you object, we will immediately cease data processing pending the settlement of your objection. If your objection is well-founded we will make copies and/or copies of data that we (have) processed available to you and then permanently cease the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Through our website, cookies are placed from Google, as part of the “Analytics” service.

We use this service to track and get reports on how visitors use the website. This processor may be required to provide access to this data under applicable laws and regulations. We collect information about your browsing habits and share this information with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the Internet. Google uses this information to provide targeted ads (Adwords) and other Google services and products, among other things.

Third-party cookies

If third-party software solutions use cookies, this is stated in this privacy statement.

Privacy policy changes

We always reserve the right to change our privacy policy. However, on this page, you will always find the latest version. If the new privacy policy affects the way in which we process already collected data in relation to you, we will notify you by email.

Contact information

EarthFlag Store

E-mail: info@EarthFlag. store